Affordable Trenchless & Plumbing, Inc. Cancellation & Refund Policy
Affordable Trenchless & Plumbing, Inc. does not sell tangible goods from it’s website ydig.com. We only allow our clients to pay their invoices from our website. All credit card transactions are final unless otherwise specified below.
Cancellation and refund of your online payment of your invoice will only be considered if you notify us within 3 business days and either one of the two criteria are met:
1. You make an over-payment of your invoice and you notify us of the over-payment within 3 business days.
2. Your transaction somehow fails or something clearly goes wrong with ydig.com’s back-end eCommerce or merchant processing resulting in an overage.
**Important Note: We will only refund you the over payment amount and will not refund the entire amount of the transaction.**
Please include your invoice number and your service address and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our quality of services. Refunds will be processed with 15 business days once we have the required information (from you) and we qualify your account for the refund.
Contact us at firstname.lastname@example.org or (916) 488-1215 for additional details about our refund policy or to request a refund.